Finding the right words can be difficult, especially across languages, and once you choose them, finding a way to type them can be even harder. Try emailing family in Germany, chatting with friends in China or adding a Russian business partner’s name to your contacts and you may find yourself limited by the language of your keyboard.

That’s why today we’re adding more than 100 virtual keyboards, transliteration and IMEs—collectively called input tools—in Gmail. These tools enable you to type in the language and keyboard layout you’re accustomed to, making it easy to keep in touch with family, friends and coworkers from any computer. You can even switch between languages with one click.

To try it out, check the box next to Enable input tools under Language in Settings.

Once you’ve enabled it, you’ll see the Input Tools icon next to the Settings button in your toolbar, and you can turn on and off any Input Tool from there.

With these new virtual keyboards, Gmail supports typing in 75 languages—a big jump from the five languages that were initially supported when we introduced Indic transliteration in Gmail in 2009.

Gmail’s users are from all over the world—and language should never get in the way of a good conversation. If you’d like to use Input Tools in other places, try out the Chrome extension, the Windows desktop client or the Android app.

(Cross-posted on the Gmail and Enterprise Blogs)


The Official Google Blog

Gmail and Contacts get better with Google+

We want to bring you a great experience across all Google products which, for Gmail and Contacts, means understanding what you care about and delivering it instantly. With that in mind, we’re introducing some new integrations with Google+ that we think will make Gmail and Contacts even better. If you use Google+, you can now grow your circles, filter emails and contacts by circles, keep all your contact information up-to-date automatically and share photos to Google+, all right from Gmail and Contacts.

Grow your circles from your email
Now when you open an email from someone on Google+, you can see the most recent post they’ve shared with you on the right-hand side of the conversation. If they’re not in your circles yet, it’s easy to add them straight from Gmail.



Find information from the people you care about most
Looking for the info on an upcoming family holiday gathering but can’t remember who sent it? If you’ve spent time building your Google+ circles, you can now quickly use them to filter your mail, saving yourself from having to sift through that pile of daily deal emails and newsletters. You can see messages from all of your circles at once or from each individual circle. And if you want, you can show circle names on emails in your inbox. Contacts can also be filtered by circles, making it easier to view your social connections.


Keep your contact information up-to-date automatically
Manually entering contact information can be a huge time drain—so let your circles do it for you. If your contacts have a Google profile, their contact entry in Gmail will be updated with the profile information they’ve shared with you, including phone numbers, email addresses and more. If they change it in the future, you’ll get those updates automatically. You can also make sure the people you care about have your most up-to-date contact information by updating your own Google profile and sharing it.


Share effortlessly without leaving your inbox
Lots of great images are sent through email, but sharing those photos with friends on Google+ used to require downloading the image from Gmail and re-uploading to your profile. Not anymore: Now you can share photo attachments with one quick click. The image(s) will be uploaded to your Google+ photos and be viewable only to the circles that you choose to share with.


We’ll be rolling out all of these changes out over the next few days to Gmail, Gmail Contacts and the “standalone” version of Google Contacts at contacts.google.com. Please note that Google Apps users won’t see the Contacts updates quite yet, but we’re actively working to make them available.

All of these features (and the more to come) are the result of the great discussion that we had on Google+ with users in July. If you want to join in discussions like these, add the Gmail Google+ page to your circles. And if you haven’t signed up for Google+ and would like to try these new features, visit this page to get started.


The Official Google Blog

Our advertising system is designed to show the right ad to the right person at the right time. Because ads should be just as useful as any other information on the web, we try to make them as relevant as possible for you. Over the coming weeks, we’re making improvements to provide greater transparency and choice regarding the ads you see on Google search and Gmail. Soon, you’ll be able to learn more about these ads by clicking the “Why these ads” link next to ads on Google search results and Gmail.

“Why these ads” gives you transparency
The perfect search ad answers your query and gets you what you’re looking for quickly. When you click the “Why these ads” link, you’ll find information about why you’re seeing a particular ad and how it’s personalized for you. If you’re searching for a local restaurant while you’re on vacation in Hawaii, you would see ads for restaurants that are nearby, rather than restaurants in your hometown. Or if you’re researching flat-panel televisions, and performing a series of similar searches in quick succession, you could see ads based on the query that you just entered, or based on a few recent and related queries within a single browser session. By considering the language you’re using, your geographic location and various other indications, we’re able to show you the best ads possible. We’ve been showing ads in this way for years as a way to help you quickly find what you’re looking for.

Ads Preferences Manager gives you choice

You can also go to the Ads Preferences Manager to make changes that improve the ads that you’re seeing, including blocking specific advertisers you’re not interested in or turning off ads personalization entirely (of course, you can change your mind at any time). Here’s a video from our lead software engineer, Diane Tang, with more background:

We regularly experiment with new ways to improve our ads to make them more relevant and to help marketers grow their businesses. When we run these experiments, we’ll continue to explain why the ads are showing when you click the “Why these ads” link.

As we’ve done with display ads, we’re committed to giving you notice and control over the ads that you see. We’re always working to deliver the perfect ad, and we know that it’s important to have a choice about the kinds of ads that are shown to you. If you don’t wish to see personalized ads, the choice is yours.

To find out more, visit the Inside AdWords blog and the Help Center.


The Official Google Blog

Gmail: It’s cooler in the cloud

(Cross-posted on Gmail, Green and Enterprise blogs)

Cloud computing is secure, simple, keeps you productive and saves you money. But the cloud can also save energy. A recent report by the Carbon Disclosure Project (CDP) and Verdantix estimates that cloud computing has the potential to reduce global carbon emissions by millions of metric tons. And Jonathan Koomey, a consulting professor at Stanford who has led several studies on data center energy use, has written that for many enterprises, the cloud “is significantly more energy efficient than using in-house data centers.”

Because we’re committed to sustainability, we sharpened our pencils and looked at our own services to see how they stack up against the alternatives.

We compared Gmail to the traditional enterprise email solutions it’s replaced for more than 4 million businesses. The results were clear: switching to Gmail can be almost 80 times more energy efficient (PDF) than running in-house email. This is because cloud-based services are typically housed in highly efficient data centers that operate at higher server utilization rates and use hardware and software that’s built specifically for the services they provide—conditions that small businesses are rarely able to create on their own.

An illustration of inefficient server utilization by smaller companies compared to efficient utilization in the cloud.

If you’re more of a romantic than a businessperson, think of it this way: It takes more energy to send a message in a bottle than it does to use Gmail for a year, as long as you count (PDF) the energy used to make the bottle and the wine you drank.

We ran a similar calculation for YouTube and the results are even more striking: the servers needed to play one minute of YouTube consume about 0.0002 kWh of energy. To put that in perspective, it takes about eight seconds for the human body to burn off that same amount. You’d have to watch YouTube for three straight days for our servers to consume the amount of energy required to manufacture, package and ship a single DVD.

In calculating these numbers, we included the energy used by all the Google infrastructure supporting Gmail and YouTube. Of course, your own laptop or phone also consumes energy while you’re accessing Google, so it’s important to choose an efficient model.

There’s still a lot to learn about the global impacts of cloud computing, but one thing we can say with certainty: bit for bit, email for email, and video for video, it’s more efficient in the cloud.


The Official Google Blog

(Cross-posted from the Gmail Blog)

We understand that it’s not always easy or affordable for our troops serving overseas to call friends and family at home, so starting today we’re making it completely free for all uniformed military personnel with valid United States Military (.mil) email addresses to call the United States, right from Gmail.

There are two easy steps to enable free calling from Gmail (detailed instructions):

  1. Add your valid .mil email address to your Google Account
  2. Click on the Call phone link at the top of the Gmail chat roster and install the voice and video Gmail plugin if you haven’t already.




And don’t forget that for friends and family at home in the U.S., calling troops abroad is as little as $ .02/minute
Similar to free calling within the U.S., free calling to the U.S. for service members will be available for at least the rest of 2011. 
We recognize and appreciate the sacrifices U.S. troops make when they serve abroad, and we’re proud to help make it a little bit easier for them to stay connected and hear a familiar voice.


The Official Google Blog

We’re always trying to make it easier for people to connect—whether that means sending an email, chatting or video chatting, you can reach the people you care about from right inside Gmail. Last year, we made it possible for those of you in the U.S. to call any mobile phone or landline directly from Gmail and starting today, we are making this available to many more of you who use Gmail outside the U.S. by offering calling in 38 new languages.

You can now buy calling credit in your choice of four currencies (Euros, British pounds, Canadian dollars or U.S. dollars) and there are no connection fees, so you only pay for the time you talk.

To help reduce the cost of staying connected, we’re also lowering our calling rates to over 150 destinations around the world. For example, it’s now only $ 0.10 (or €0.08) per minute to call mobile phones in the U.K., France or Germany (landlines are $ 0.02/min), $ 0.15/minute to call mobile phones in Mexico and $ 0.02/min to call any phone number in China and India. The complete list is available on our rates page.

We’re rolling out this feature over the next few days, so if it’s available in your country you’ll see a little green phone icon show up at the top of your chat list and you’ll be ready to make calls (you’ll need to install the voice and video plug-in if you haven’t already). If you’re a Google Apps user, your domain administrator must have Google Voice and Google Checkout enabled in the administrator control panel in order to be able to use this feature.

Calls to the U.S. or Canada placed within those countries will continue to be free at least for the rest of 2011. Calls to the U.S. or Canada placed from outside these countries will be charged $ 0.01 per minute (or €0.01, £0.01, C$ 0.01 per minute).


The Official Google Blog

(Cross-posted from the Gmail Blog)

I switched to Gmail the first month it came out, mere seconds after receiving an invitation from a friend and two years before joining Google. Since then, I’ve invited hundreds of people, most of whom have happily made the switch to Gmail and never looked back.

But I have one friend, Andy, who’s the straggler in the group. A couple months ago, I sent out an email about a barbecue I was having. On the “To:” line, there were 15 Gmail addresses and then Andy. He stuck out like a sore thumb. Shortly thereafter, Andy was complaining to us about how much spam he got. That was the last straw.

My friends and I sat Andy down and talked him through how to import his contacts. We answered his questions, guilt-tripped him a little, and a few painless minutes later we were done. Andy had Gmail.

We all have a story like this. On the Gmail team, we affectionately refer to them as “email interventions.” We hear about them all the time: the cousin who finally switched from an embarassing address like hottie6elliot1977 to a more professional elliot.d.smith@gmail.com, a co-worker who helped his dentist switch after he heard her grumble about having to pay for IMAP access, etc.

It’s for these folks we created emailintervention.com, a site that makes it easier than ever to help your friends and family make the switch.

Staging an intervention is simple:

  1. Visit emailintervention.com
  2. Sign in and automatically identify who from your contacts has yet to make the switch, or just enter a friend’s email address manually
  3. Choose from one of three intervention message templates (“straightforward”, “concerned” or “ embarrassed”), and add your own intervention video if you’d like
  4. Send a customized email and follow up as needed

Your loved ones are counting on you. Even if they don’t know it yet.


The Official Google Blog

Today is Father’s Day in many countries around the world, so whether your dad lives across the street, across the country or across the ocean, it’s a good day to let him know you’re thinking about him. Of course, email is a simple, quick way to check in with your old man, but it’s just as easy—and maybe even more meaningful—to call him right from Gmail.

If you’re in the U.S., you can use Gmail to make free domestic calls and calls to Canada. If your dad lives abroad, we have some of the best rates around, like two cents per minute to Australia, Argentina, France and many other parts of the world (unfortunately, those of you outside the U.S. will have to phone Dad the old-fashioned way).

And in case you don’t read this post in time, we’ve added a small note in the Gmail chat roster, right under the “Call phone” link, to remind you to give him a ring.

 
Happy Father’s Day from Gmail!


The Official Google Blog

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