Giving you a better Google

We work every day to create a more seamless, beautiful user experience—to give you a better, easier-to-use Google. This means continuously improving the products we offer, and recognizing when users of one product might have a better experience with another. Over the past year, we’ve made changes to around 50 products, features and services—donating, merging and shutting things down so we can focus on the high-impact products that millions of people use, multiple times a day. Today, we’re announcing a few more changes:

  • We introduced Google Apps for Teams in 2008 to allow people with a verified business or school email address to collaborate using non-email applications from Google like Google Docs, Google Calendar and Google Talk. Over time, we realized that Google Apps for Teams was not as useful for people as we originally anticipated. Beginning September 4, 2012, we’ll start converting existing Google Apps for Teams accounts into personal Google Accounts, and shutting down Google Apps for Teams. This change does not affect other editions of Google Apps.
  • We launched Google Listen through Google Labs in August 2009, to give people a way to discover and listen to podcasts. However, with Google Play, people now have access to a wider variety of podcast apps, so we’ve discontinued Listen. People who have already installed the app can still use it, but after November 1, podcast search won’t function. You can access your podcast subscriptions in Google Reader in the “Listen Subscriptions” folder and download them from the Import/Export tab.
  • Google Video for Business is a video hosting and sharing solution that allowed Google Apps for Business and Google Apps for Education customers to use video for internal communication. Starting this fall, we’ll migrate all videos hosted on Google Video for Business over to Google Drive, which has similar storage and sharing capabilities. All migrated videos will be stored for free and will not count against a user’s Google Drive storage quota.
  • Finally, Google maintains 150+ blogs and other communications channels about our products and services, and so over time we’ll also be closing a number of Google-created blogs that are either updated infrequently, or are redundant with other blogs. This doesn’t mean that we’ll be sharing any less information—we’ll just be posting our updates on our more popular channels.

Technology has the power to change people’s lives. But to make a difference, we need to carefully consider what to focus on, and make hard decisions about what we won’t pursue. This enables us to devote more time and resources giving you products you love, and making them better for you.


The Official Google Blog

Every day we aim to make technology so simple and intuitive that you stop thinking about it—we want Google to work so well, it just blends into your life. But sometimes it’s helpful to step back and take stock of what you’re doing online.

Today we’re introducing Account Activity, a new feature in your Google Account. If you sign up, each month we’ll send you a link to a password-protected report with insights into your signed-in use of Google services.

For example, my most recent Account Activity report told me that I sent 5 percent more email than the previous month and received 3 percent more. An Italian hotel was my top Gmail contact for the month. I conducted 12 percent more Google searches than in the previous month, and my top queries reflected the vacation I was planning: [rome] and [hotel].

Click the image for a larger version

Knowing more about your own account activity also can help you take steps to protect your Google Account. For example, if you notice sign-ins from countries where you haven’t been or devices you’ve never owned, you can change your password immediately and sign up for the extra level of security provided by 2-step verification.

Account Activity is a complement to other tools like the Google Dashboard, which shows you what information is stored in your Google Account, and the Ads Preferences Manager, which lets you control the way Google tailors ads to your interests.

Give Account Activity a try, and tell us what you think by clicking on the “Send feedback” button in the lower right corner of your report. Over the next few months, we plan to incorporate more Google services. Meanwhile, we hope this feature helps you better understand and manage your information on Google.

Update March 30: Added information about related tools.


The Official Google Blog

Every day, millions of people turn to Google Maps for Android for free, voice-guided GPS navigation to guide them to their destination. So far, Navigation on Google Maps for Android has provided 50 billion kilometers of turn-by-turn directions, the equivalent of 130,000 trips to the moon, 334 trips to the sun, 10 trips to Neptune or 0.005 light years! When getting to your destination matters most, Google Maps for Android will get you there:

A new look for Navigation on Android 4.0+ phones
In today’s release of Google Maps 6.5 for Android we’ve redesigned the Navigation home screen in Android 4.0+ to make it easier to enter a new destination or select from recent and favorite locations by swiping left or right.

Left: New Navigation home screen   Right: Navigation in Google Maps for Android

Crisper, faster maps for high pixel density devices
If your device has a high pixel density screen, such as those on Galaxy Nexus, Galaxy S II, Droid Razr and others, you’ll now get higher resolution map tiles that take better advantage of the pixels-per-inch on your screen. The result is a crisper, less cluttered map that is easier to read:

Left: Previous style Right:New style in Google Maps 6.5 for Android

Compare our new map on the right to the previous map on the left. The road network is easier to see, less obstructed by labels, and has more color contrast. At more zoomed-in levels, you’ll notice a more controlled amount of maps labels to avoid cluttering the map and blocking out street names. The new style also helps maps react faster to panning, zooming and twisting.

You’ll start seeing the new style as you navigate around new areas on the map; however, you can see these changes immediately by clearing your cache from the Maps settings.

Pick your preferred public transit mode and route option
Google Maps 6.5 for Android now lets you choose to prioritize a particular transit mode (such as the bus or subway) and route option (like taking the recommended route, one with fewer transfers or one with less walking). Whether you just need to get somewhere as fast as possible, or you want to avoid the risk of a missed connection or you prefer not to tire your legs, you can get the transit directions that best suit you. Transit directions and schedules are available for 475 cities around the world.

To start using Google Maps 6.5 for Android, download the update from Google Play. Learn more about how to use other great features of Google Maps for Android on the redesigned Google Maps YouTube channel that has 12 new videos available today.

(Cross-posted on the Lat Long blog)


The Official Google Blog

Today, Martin Luther King Day of Service in the U.S., Googlers around the country worked with community service organizations to lend a helping hand in their area and commemorate the holiday.

The Black Googler Network (BGN), an employee resource group made up of volunteers, spearheaded this effort to set up service projects in multiple offices. In the California Bay Area today, we joined The Center for Music National Service in the MLK Day of Service & Song in various projects to beautify John O’Connell High School in San Francisco’s Mission district. Projects included mural painting, landscaping and organizing books and materials, and the celebration included time for students and volunteers to share their art and voice their feelings about the importance of the day.

In New York last week, we teamed up with the Harlem Children’s Zone for a full-day workshop with college students to review their resumes and conduct mock interviews, aimed at supporting the organization’s goal of ending the cycle of generational poverty. And in Ann Arbor, Mich., we joined the Ann Arbor Community Center and University of Michigan students to serve hot meals and give out winter garments to homeless families in need.

We’re proud of the ways Googlers came together to celebrate today and we’re committed to diversity and cultural inclusion year-round, with a focus on closing the technology gap. Last year, our FUSE, CSSI, BOLD and BOLD Practicum summer programs brought hundreds of students from culturally diverse backgrounds to Google offices worldwide for summer internships. We hosted national pitch night for The Technovation Challenge for girls. The BGN’s efforts to aid minority and low-income communities included its annual BGN New Orleans Outreach Trip, and we hosted speakers Condoleezza Rice, Alice Walker, Belva Davis and Soledad O’Brien among others. We have even more plans for promoting diversity in 2012.

If you’re interested in volunteer opportunities in your area, visit mlkday.gov or allforgood.org.


The Official Google Blog

Giving back in 2011

As the holiday season approaches we thought it was a good moment to update you on some grants we’re making to support education, technology and the fight against modern day slavery.

STEM and girls’ education
Science, technology, engineering and math (STEM) open up great opportunities for young people so we’ve decided to fund 16 great programs in this area. These include Boston-based Citizen Schools and Generating Genius in the U.K., both of which work to help to expand the horizons of underprivileged youngsters. In total, our grants will provide enhanced STEM education for more than 3 million students.

In addition, we’re supporting girls’ education in the developing world. By giving a girl an education, you not only improve her opportunities, but those of her whole family. The African Leadership Academy provides merit scholarships to promising young women across the continent, and the Afghan Institute of Learning offers literacy classes to women and girls in rural Afghanistan. Groups like these will use our funds to educate more than 10,000 girls in developing countries.

Empowerment through technology
We’ve all been wowed by the entrepreneurial spirit behind the 15 awards in this category, all of whom are using the web, open source programming and other technology platforms to connect communities and improve access to information. Vittana, for instance, helps lenders offer loans to students in the developing world who have have a 99 percent repayment rate—potentially doubling or tripling a recipient’s earning power. Code for America enables the web industry to share its skills with the public sector by developing projects that improve transparency and encourage civic engagement on a mass scale. And Switchboard is working with local mobile providers to help African health care workers create networks and communicate for free.

Fighting slavery and human trafficking
Modern day slavery is a multi-billion dollar industry that ruins the lives of around 27 million people. So we’re funding a number of groups that are working to tackle the problem. For instance, in India, International Justice Mission (IJM), along with The BBC World Service Trust, Action Aid and Aide et Action, are forming a new coalition. It will work on the ground with governments to stop slave labor by identifying the ring masters, documenting abuse, freeing individuals and providing them with therapy as well as job training. Our support will also help expand the reach of tools like the powerful Slavery Footprint calculator and Polaris Project’s National Trafficking Hotline.

To learn more about these organizations and how you can get involved, visit our Google Gives Back 2011 site and take a look at this video:

These grants, which total $ 40 million, are only part of our annual philanthropic efforts. Over the course of the year, Google provided more than $ 115 million in funding to various nonprofit organizations and academic institutions around the world; our in-kind support (programs like Google Grants and Google Apps for Education that offer free products and services to eligible organizations) came to more than $ 1 billion, and our annual company-wide GoogleServe event and related programs enabled individual Googlers to donate more than 40,000 hours of their own volunteer time.

As 2011 draws to a close, I’m inspired by this year’s grantees and look forward to seeing their world-changing work in 2012.


The Official Google Blog

Search results, like warm cookies right out of the oven or cool refreshing fruit on a hot summer’s day, are best when they’re fresh. Even if you don’t specify it in your search, you probably want search results that are relevant and recent.

If I search for [olympics], I probably want information about next summer’s upcoming Olympics, not the 1900 Summer Olympics (the only time my favorite sport, cricket, was played). Google Search uses a freshness algorithm, designed to give you the most up-to-date results, so even when I just type [olympics] without specifying 2012, I still find what I’m looking for.

Given the incredibly fast pace at which information moves in today’s world, the most recent information can be from the last week, day or even minute, and depending on the search terms, the algorithm needs to be able to figure out if a result from a week ago about a TV show is recent, or if a result from a week ago about breaking news is too old.

We completed our Caffeine web indexing system last year, which allows us to crawl and index the web for fresh content quickly on an enormous scale. Building upon the momentum from Caffeine, today we’re making a significant improvement to our ranking algorithm that impacts roughly 35 percent of searches and better determines when to give you more up-to-date relevant results for these varying degrees of freshness.

  • Recent events or hot topics. For recent events or hot topics that begin trending on the web, you want to find the latest information immediately. Now when you search for current events like [occupy oakland protest], or for the latest news about the [nba lockout], you’ll see more high-quality pages that might only be minutes old. 
  • Regularly recurring events. Some events take place on a regularly recurring basis, such as annual conferences like [ICALP] or an event like the [presidential election]. Without specifying with your keywords, it’s implied that you expect to see the most recent event, and not one from 50 years ago. There are also things that recur more frequently, so now when you’re searching for the latest [NFL scores], [dancing with the stars] results or [exxon earnings], you’ll see the latest information. 
  • Frequent updates. There are also searches for information that changes often, but isn’t really a hot topic or a recurring event. For example, if you’re researching the [best slr cameras], or you’re in the market for a new car and want [subaru impreza reviews], you probably want the most up to date information. 

There are plenty of cases where results that are a few years old might still be useful for you. [fast tomato sauce recipe] certainly saved me after a call from my wife reminded me I had volunteered to make dinner! On the other hand, when I search for the [49ers score], a result that is a week old might be too old.

Different searches have different freshness needs. This algorithmic improvement is designed to better understand how to differentiate between these kinds of searches and the level of freshness you need, and make sure you get the most up to the minute answers.

(Cross-posted on the Inside Search blog)


The Official Google Blog

Over the last month, more than 7,700 Googlers helped serve their communities across 400 different projects as part of GoogleServe, an employee-driven initiative organized almost entirely by volunteers. Through partnerships with nonprofits, schools and local governments, Googlers from 119 cities in 36 countries helped communities in need with projects ranging from educating youth about online bullying to cleaning up local rivers and parks.

GoogleServe began in 2008 and has become an annual company tradition. Giving back to our communities not only revitalizes and strengthens our connections with the cities and towns in which we live and work, it also brings us closer together as a global team. Each year the event has grown in size and scope and this year’s GoogleServe was our largest yet. Here’s a sampling of some of the projects we participated in this time around:

While GoogleServe is an annual celebration of community service, employees donate both time and money to organizations and causes throughout the year. You can find opportunities to serve your local community at All For Good.

Here are some photos of our team in action:


The Official Google Blog

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